I first met her in 2011, when I went to her shop as a customer. Raffaella is a beautician (girls, just follow the link!) and it did not take long for us to connect and we have been close friends, especially over the past few years. I admire her loyalty, consistency, perseverance (she is a warrior!), her ability to listen and her compassion. Enjoy this lovely photo memory, dated April 2013!